In the land of workforce development, we
constantly called upon to assist others on the journey to improvement. I often
wonder why some people are better at assisting people than others. Why are some
people so motivating? What is it about some people that makes people hear and
understand advice and council?
In looking at these people in my personal
and professional life, I notice they all have one thing in common. It is their
journey. Workforce development like many other social services has people that
are relatable to the customer base. Many people that work in the industry have experience
being unemployed. This is the relatable factor. It means that the person
someone is working with is credible in the eyes of the person receiving the
service.
Diving deeper at these relatable
individuals, it makes you wonder if an individual can truly be successful with
others until they are successful with themselves. For example, a single mother working
two jobs struggling to find balance and support her family is a success story
to a mother struggling to do those exact same things. The case worker working
to place former offenders in employment as he had once been in the same
situation. It is like unconsciously saying to another, “I know where you have
been, you don’t need to explain.”
The power of the people that work to
improve others in workforce development or in any social service is this
relatable quality we often cannot get from the standard interview questions or
from pre-employment screening. It appears like magic, but it is not. It is a
circle. Help yourself and ultimately you will help others.
~Karen J. Cirincione
Email: kcirincione@gmail.com
Linked In: www.linkedin.com/in/karenjcirincione
Twitter: @kcirincione
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