By now everyone in workforce development
land is entering the waters of WIOA. Some folks have dove into the pool, while
others are gradually getting deeper in the WIOA Ocean. In my neck of the woods,
we are walking into the ocean. As part
of this, front line staff received some training on the basics of WIOA. It was
discussed how each partner is now a mandatory partner and each partner has the
same outcomes, meaning that the era of paper only partnerships are over.
During this training the new buzz words “collaborative
partnerships” were tossed around. Again this is a fancy way for saying everyone
needs to play nice in the sandbox to get the job done. I get it. We have left the farm. There are no more
silos of “I only do this” and “that is not my job.” The end result, employment, is everyone’s job.
In order for these new “collaborative partnerships”
to work, there is something that needs to be in place. I call it the silent “C.” It is communication. The real change from WIA to WIOA is that
everyone is required to communicate with one another. This is not just actual
verbal communication, but in all ways. People must communicate with one
another. Systems must speak with one another. Organizations must communicate
internally and develop communication strategies for internal and external
communication. The same organizations must learn to communicate with other
organizations and work together systematically. All the organizations must
communicate with government. Ultimately the government must communicate with
all the stakeholders including the American people. Communication is now an
intended process of the law.
This is not the first time that I have
written about communication. Looking back, I tackled this subject in 2014 in a
post called “You Said What!”
Communication must be on everyone’s mind as that was one of the most
read posts of 2014. Workforce
development is at a critical time in history. It can go forward to be a powerhouse
industry developing America’s workers or it can be a puppet show sponsored by
government money for American people. The difference is how all stakeholders in
WIOA communicate.
I am challenging the industry to harness
the power of the silent “C” in WIOA. For
individual workforce development professionals that are reading this, I
challenge you to find ways to develop your communication strategies both
internally and externally with key partners. For organizations reading this, I
challenge you to foster strong communication policies and practices within your
organization and also with the partner organizations in your communities. For
policy making bodies, I challenge you to be open and honest in your method of
communication and be open to the communication from other levels.
Communication is a two way street. Therefore, I want to hear from everyone in
workforce development land. This is not “a call to arms,” but rather “a call to
communicate.” In the comments section,
leave a comment about how you individually or on an organizational level will
be communicating with other partners or stakeholders in WIOA. By sharing best
practices, we are not only communicating with each other, but learning.
Thank you for reading. Thank you for
posting. Communicating makes WIOA partnerships collaborative. ~ Karen Cirincione
~ kcirincione@gmail.com.
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