In workforce development, we assume other people’s problems as our own. People that do not have jobs are our problem. If there are not enough jobs or the right jobs, it is our problem. As an industry, we look at the problems of the individual and the problems of society and work to solve them through employment and training options. The focus is centered on the needs of the client- whether it is the job seeker, the employer, or our funder. In our process of trying to solve problems of others, we neglect the big elephant in the room that is preventing us from actually achieving our mission. The industry is on the verge of a shift. The change is that in the Workforce Innovation and Opportunities Act, WIOA, we will be required to work harder than we ever have before to find employment for people with multiple barriers. These barriers will not be easily solved with a bus map and a stack of bus tokens, but will instead require us to look at the whole person. We may need t...