As workforce professionals, it is easy to feel frustrated. We desire to help people find success and feel as though our actions are meaningful in the lives of others. Often times we are troubled by the ineffectiveness of our systems in truly helping others. How do we fix the broken? Broken starts at the top. The broken starts with people that create the systems and have not used them. This is not only true about workforce development, but also about any social service program. I am talking about all levels of broken, from elected officials that create laws on the federal and state levels, workforce development boards that implement programs, and the direct service staff that may not be truly suited for their profession. The systems of broken are everywhere. We only have two options as workforce development professionals that truly care. Be part of the problem or be part of the solution. When we are part of the problem, we ignore the broken sy...